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BEFORE & AFTER STAIN & FINISHES HARDWARE SHIPPING WARRANTY CONTACT US CO. PROFILE SPECIALS

 

OUR DOORS

~ Limited Warranty ~

 


All doors sold under this guarantee (except those doors expressly excluded from this guarantee by Doors & Accessories, Inc.) are guaranteed by Doors & Accessories, Inc. for two years from date of shipment, and at the time of the shipment, to be good material and workmanship and to be free of defects which would render doors unserviceable or unfit for the ordinary recommended use.

This limited warranty period begins from date of shipment of a door or entryway system, and it assures that each such door, for the above listed period, is of good material and workmanship and free from defects that would render the door unserviceable or unfit for the ordinary, recommended use. This warranty shall be void if the door has not been stored, installed, and maintained in a good and workmanlike manner. The following shall not be considered defects in material of workmanship, and are not covered by this warranty:

  1. Warp for any 6’8” high door shall not exceed one-fourth inch in any plane of the door. Warp for any 8’0” high door shall not exceed one-half inch in any plane of the door. Doors wider and /or higher are not warranted against warp. Warp is any distortion in the door itself, and does not refer to the frame or jamb in which it is hung. The term “warp” shall include the related terms of bow, cup, and twist.

  2. Bow or nonalignment in the frame or jamb in which the door is hung.

  3. Variations or unsatisfactory results in the finish, texture, or appearance resulting from the paint or other finishing materials. The physical appearance of the door is not covered by this warranty.

  4. Natural variation in wood color or texture, and the natural surface checking of the wood.

  5. Damage caused beyond the control of Doors & Accessories, Inc., including but not limited to damage caused by misuse, abuse, accident, or mishandling, or by fire, flood, earthquake, storm, tornado, or other acts of nature.

  6. Damage caused by failure to comply with the finishing, installation, maintenance, and warranty information pages provided by Doors & Accessories, Inc., failure to perform normal homeowner maintenance, or by attempts other than by Doors & Accessories, Inc. to repair the door or entryway.

  7. Any and all damages resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient roof overhang protection, which causes the door to be exposed to an unusual amount of direct sunlight and/or precipitation.

  8. Panel movement or shrinkage of 1/8” or less. Temperature, humidity and direct sunlight may cause the wood panels in your door to shrink slightly, leaving an unstained line along the edge of the panel. This movement is normal, and the door construction is designed to allow this movement.

If the claimed nonconformity is warp, Doors & Accessories, Inc. may defer repairing or replacing the product for a period up to twelve months from the date of the claim or the date when the product was installed, as it is not uncommon for a temporary warp condition to occur as the door adjusts to local humidity and temperature conditions.

Glass Panels
Doors & Accessories, Inc. does not warrant any product against glass breakage or glass damage for any reason. The following glass panel warranties shall be void if the unit has not been stored, installed, and maintained in a good and workmanlike manner, or if the damage is resulting from exposure due to installation in an unprotected opening, such as an installation without sufficient roof overhang protection, which cause the door and glass panel to be exposed to an unusual amount of direct sunlight and/or precipitation.

Single Glazed Panels
Doors & Accessories, Inc. warrants that your single glazed beveled glass panel will not be subject to water leakage caused by precipitation for a period of two years from date of first purchase of a door or entryway system.

Triple Glazed “IG” Insulated Glass Panels
Your triple glazed IG panel, for a period of five years from date of first purchase of a door or entryway system, is warranted against any material obstruction of vision through the unit due to the accumulation of dust, moisture, or film on the internal surface of the glass caused by failure of the unit’s edge seal due to defects in material or workmanship, under normal conditions. This warranty shall be void 1) if the unit has not been stored and installed in a good and workmanlike manner, 2) if the unit is installed in high moisture environments (such as green houses or swimming pool enclosures), or 3) if film, shades blinds, or any foreign materials are used on or near the surface of the unit.

Claims Procedure and Limit on Remedies
All warranty claims must be presented as outlined above, within the warranty period for the specific product as outlined above. Doors & Accessories will not honor warranty claims made prior to payment in full for the warranted product. Upon validation by Doors & Accessories of any warranty claim, Doors & Accessories will, at its option: 1) repair the product, and return it FOB our Houston, Texas facility, freight collect, 3) refund the purchase price paid for the product by the original purchaser of the product from Doors & Accessories, Inc. Doors & Accessories reserves the right to inspect, in the field or on our premises, any product which is alleged to be defective, and must be given at least a thirty day opportunity to have any door which is the subject of a warranty claim field inspected by a company or field representative of Doors & Accessories. THIS CONSTITUTES THE PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER ANY CLAIM OR THEORY OF LIABILITY. THERE ARE NO WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, ARE EXCLUDED. DOORS & ACCESSORIES SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION, LABOR COST OF ANY KIND ARISING FROM OR IN CONNECTION WITH AN ALLEGED BREACH OF ANY WARRANTY OR NEGLIGENCE ON THE PART OF DOORS & ACCESSORIES, INC. IN NO EVENT SHALL DOORS & ACCESSORIES PAY FOR THE COST OF LABOR, INSTALLATION OR FINISHING OF A REPLACEMENT OR ORIGINAL DOOR OR FOR ANY OTHER COST RELATING THE REPLACEMENT OF A DOOR, ALL OF WHICH SHALL BE THE SOLE RESPONSIBILITY OF THE PERSON MAKING THE WARRANTY CLAIM.


*We offer a wide selection of stain finishes & hardware.
Doors & Accessories can ship anywhere.

 

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BEFORE & AFTER STAIN & FINISHES HARDWARE SHIPPING WARRANTY CONTACT US COMPANY PROFILE

 

DOORS & ACCESSORIES
1303 Upland
* Houston, TX 77043-4718
Tel: 713.973.2299 
*  Fax: 713.973.0304
Toll Free: 1-800-458-7450

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