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~ Limited Warranty ~
All doors sold under
this guarantee (except those doors expressly excluded from this
guarantee by Doors & Accessories, Inc.) are guaranteed by Doors &
Accessories, Inc. for two years from date of shipment, and at the
time of the shipment, to be good material and workmanship and to be
free of defects which would render doors unserviceable or unfit for
the ordinary recommended use.
This limited warranty
period begins from date of shipment of a door or entryway system,
and it assures that each such door, for the above listed period, is
of good material and workmanship and free from defects that would
render the door unserviceable or unfit for the ordinary, recommended
use. This warranty shall be void if the door has not been stored,
installed, and maintained in a good and workmanlike manner. The
following shall not be considered defects in material of
workmanship, and are not covered by this warranty:
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Warp for any 6’8”
high door shall not exceed one-fourth inch in any plane of the
door. Warp for any 8’0” high door shall not exceed one-half inch
in any plane of the door. Doors wider and /or higher are not
warranted against warp. Warp is any distortion in the door itself,
and does not refer to the frame or jamb in which it is hung. The
term “warp” shall include the related terms of bow, cup, and
twist.
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Bow or nonalignment
in the frame or jamb in which the door is hung.
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Variations or
unsatisfactory results in the finish, texture, or appearance
resulting from the paint or other finishing materials. The
physical appearance of the door is not covered by this warranty.
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Natural variation in
wood color or texture, and the natural surface checking of the
wood.
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Damage caused beyond
the control of Doors & Accessories, Inc., including but not
limited to damage caused by misuse, abuse, accident, or
mishandling, or by fire, flood, earthquake, storm, tornado, or
other acts of nature.
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Damage caused by
failure to comply with the finishing, installation, maintenance,
and warranty information pages provided by Doors & Accessories,
Inc., failure to perform normal homeowner maintenance, or by
attempts other than by Doors & Accessories, Inc. to repair the
door or entryway.
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Any and all damages
resulting from exposure due to installation in an unprotected
opening, such as an installation without sufficient roof overhang
protection, which causes the door to be exposed to an unusual
amount of direct sunlight and/or precipitation.
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Panel movement or
shrinkage of 1/8” or less. Temperature, humidity and direct
sunlight may cause the wood panels in your door to shrink
slightly, leaving an unstained line along the edge of the panel.
This movement is normal, and the door construction is designed to
allow this movement.
If the claimed
nonconformity is warp, Doors & Accessories, Inc. may defer repairing
or replacing the product for a period up to twelve months from the
date of the claim or the date when the product was installed, as it
is not uncommon for a temporary warp condition to occur as the door
adjusts to local humidity and temperature conditions.
Glass Panels
Doors & Accessories, Inc. does not warrant any product against glass
breakage or glass damage for any reason. The following glass panel
warranties shall be void if the unit has not been stored, installed,
and maintained in a good and workmanlike manner, or if the damage is
resulting from exposure due to installation in an unprotected
opening, such as an installation without sufficient roof overhang
protection, which cause the door and glass panel to be exposed to an
unusual amount of direct sunlight and/or precipitation.
Single Glazed
Panels
Doors & Accessories, Inc. warrants that your single glazed beveled
glass panel will not be subject to water leakage caused by
precipitation for a period of two years from date of first purchase
of a door or entryway system.
Triple Glazed “IG”
Insulated Glass Panels
Your triple glazed IG
panel, for a period of five years from date of first purchase of a
door or entryway system, is warranted against any material
obstruction of vision through the unit due to the accumulation of
dust, moisture, or film on the internal surface of the glass caused
by failure of the unit’s edge seal due to defects in material or
workmanship, under normal conditions. This warranty shall be void 1)
if the unit has not been stored and installed in a good and
workmanlike manner, 2) if the unit is installed in high moisture
environments (such as green houses or swimming pool enclosures), or
3) if film, shades blinds, or any foreign materials are used on or
near the surface of the unit.
Claims Procedure
and Limit on Remedies
All warranty claims must be presented as outlined above, within the
warranty period for the specific product as outlined above. Doors &
Accessories will not honor warranty claims made prior to payment in
full for the warranted product. Upon validation by Doors &
Accessories of any warranty claim, Doors & Accessories will, at its
option: 1) repair the product, and return it FOB our Houston, Texas
facility, freight collect, 3) refund the purchase price paid for the
product by the original purchaser of the product from Doors &
Accessories, Inc. Doors & Accessories reserves the right to inspect,
in the field or on our premises, any product which is alleged to be
defective, and must be given at least a thirty day opportunity to
have any door which is the subject of a warranty claim field
inspected by a company or field representative of Doors &
Accessories. THIS CONSTITUTES THE PURCHASER’S SOLE AND EXCLUSIVE
REMEDY UNDER ANY CLAIM OR THEORY OF LIABILITY. THERE ARE NO
WARRANTIES, WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, ARE EXCLUDED.
DOORS & ACCESSORIES SHALL NOT BE LIABLE FOR CONSEQUENTIAL, INDIRECT,
OR INCIDENTAL DAMAGES OF ANY NATURE INCLUDING, WITHOUT LIMITATION,
LABOR COST OF ANY KIND ARISING FROM OR IN CONNECTION WITH AN ALLEGED
BREACH OF ANY WARRANTY OR NEGLIGENCE ON THE PART OF DOORS &
ACCESSORIES, INC. IN NO EVENT SHALL DOORS & ACCESSORIES PAY FOR THE
COST OF LABOR, INSTALLATION OR FINISHING OF A REPLACEMENT OR
ORIGINAL DOOR OR FOR ANY OTHER COST RELATING THE REPLACEMENT OF A
DOOR, ALL OF WHICH SHALL BE THE SOLE RESPONSIBILITY OF THE PERSON
MAKING THE WARRANTY CLAIM.
*We offer a wide selection of stain finishes & hardware.
Doors & Accessories can ship anywhere. |